Payment Policy

We aim to make your shopping experience as convenient and secure as possible. Below you will find information about our accepted payment methods.

ACCEPTED PAYMENT METHODS

We accept several payment methods to provide a smooth checkout experience. These include major credit and debit cards such as Visa and Mastercard.

SWISH

Where available, Swish may also be offered as a payment method for a fast and convenient payment directly through your mobile banking app.

GIFT CARDS AND STORE CREDIT

If you have received a Nordic Atelier gift card or store credit, you can use it when making a purchase on our website. Simply enter the code at checkout to apply your balance.

PAYMENT SECURITY

Transactions are encrypted and processed securely through our payment providers. Payment details are handled in accordance with the security standards of the applicable payment provider.

CURRENCY

Our store currency is USD. Your bank or payment provider may apply currency conversion or other fees depending on your card, account and location. Please check with your payment provider for more information.

REFUNDS FOR RETURNS

Refunds for returned items are issued to the original payment method. Once your return has been approved, please allow up to 7 days for the refund to appear in your account. For more information, see our Refund Policy.

QUESTIONS?

If you have any questions or experience any issues with payment, please contact us at support@nordic-atelier.se. Our customer service team will be happy to help.

CONTACT US

Store name: Nordic Atelier

Contact address: Meentstraat 23, 6533 XG Nijmegen, Netherlands

Email: support@nordic-atelier.se

Contact form: Click here

Phone: +31 6 20639786

Operated by: Raes-Media

VAT registration number: BE1011.205.204

Address: Stroombanklaan 86, 8400 Oostende, Belgium

CUSTOMER SERVICE HOURS

Monday to Friday: 09:00–17:00 (CET)

We aim to respond within 24 hours.